Here you will find all the information on shipments to Italy.
You can choose from several delivery options, simply at checkout.
Delivery to street level (curbside): means that the products will be delivered by a courier directly at your home, on the ground floor, at the closest point to the entrance of your home that can be reached by the vehicle used for delivery. It is up to you to move the products from the street level to the destination room.
Delivery to the floor: The products will be delivered to your home by the courier in charge, it will also deliver the package to the desired floor. It is the customer's responsibility to verify and ascertain the feasibility of the delivery. The assembly of the furnishings, the removal and disposal of the packaging is not foreseen.
Delivery to the floor and assembly: In this type of delivery the product is delivered at your home, on the desired floor, and any assembly and disposal of packaging is included.
Lebanto ships using two types of couriers:
- Couriers specialized in design and furniture for heavier and bulkier products. Delivery times vary according to your region of residence. Delivery typically takes place in 1-2 weeks from the end of the handmade production.
- By express courier for smaller products and that we want to arrive as quickly as possible at your home. Our logistics partners are DHL, Poste Italiane and Bartolini. Delivery times are approximately 1-4 days from the end of production.
Please note that the delivery of heavy products can be made on pallets, using wooden boxes if necessary. This pallet and box will be left with the delivery unless otherwise specified. Also, keep in mind that heavy and bulky products delivered by the courier to the street level can subsequently require 2 to 4 people to carry out the manual transport correctly to the destination floor/room.
The methods of delivery of the Products in Countries that do not fall within the European Union are indicated during the checkout phase and may alternatively consist of:
Delivered Duty Paid (DDP): Lebanto bears all shipping costs, assumes all transport risks up to the place of delivery in the importing State and bears the import duties;
Delivered At Place (DAP): Lebanto assumes sole responsibility for the shipment of the Product and related costs. In this case, the customs and import costs remain the responsibility of the User.
For more information write to us at email@example.com